Shipping Policy
At PrintSetupGuide.online, we are dedicated to delivering your printer orders promptly and securely. Once your order is confirmed, it will be processed and dispatched within 1–2 business days.
Shipping Rates & Delivery Times
Shipping costs and estimated delivery times may vary depending on your location. You will receive a confirmation email with tracking details once your order has been shipped, allowing you to monitor its progress.
Accurate Shipping Information
To avoid any delivery issues, please ensure that your shipping address is complete and accurate at the time of purchase.
Shipping Delays & Support
While we strive to deliver on time, unforeseen delays may occasionally occur. If you experience any shipping-related concerns, our customer support team is here to assist you promptly.
Return Policy
Your satisfaction is important to us. If you are not completely satisfied with your printer purchase, you may request a return within 14 days of receiving your item.
How to Initiate a Return
To begin the return process, please contact our support team to obtain a Return Merchandise Authorization (RMA) number and further instructions.
Return Conditions
To be eligible for a return:
The item must be in its original condition
All accessories, manuals, and packaging materials must be included
Return Shipping Responsibility
Return shipping fees are the responsibility of the customer unless the return is due to a defective, damaged, or incorrect item.
Refund Process
Once we receive and inspect the returned item, a refund will be processed to your original payment method within a reasonable timeframe. You will be notified once the refund has been initiated.