At Printsmartlys.com, your satisfaction is our priority. If you are not fully satisfied with your purchase or service, please review our refund guidelines below:
1. Eligibility for Refunds
Refund requests must be made within 7 days of purchase.
Only unused services or defective products are eligible.
Customized services are non-refundable once work has begun.
2. Refund Process
Contact our support team at support@printsmartlys.com with your order details.
Once your request is reviewed and approved, the refund will be processed to your original payment method within 5–10 business days.
3. Non-Refundable Items
Completed or delivered services
Downloadable or digital products once accessed